Organisations need to be where their customers are. They need to take a more holistic view of them across all channels; offline, online, social and mobile. Brands and businesses have an opportunity to engage like never before.
See what event is coming next to enable you to build better customer engagement at your business on the Engage Customer homepage.
The future of sales has moved from ‘hard sales’ tactics to more buyer-centric. Customer emotion and Human Experience play a vital role, involving every touchpoint from analogue to hyper automated, digital-first engagement.
See what event’s coming next and other insightful content to make sure your company’s culture reflects this attitude.
The most important business challenges identified by CEOs are around their people. There’s an irrefutable body of evidence proving that organisations with engaged employees have more engaged customers, resulting in a long-term competitive advantage.
See events and content to unlock this for your business at Engage Employee.